Cause of error code Green Screen of Death
Solution for error code Green Screen of Death
Many users are reporting that they are getting a ‘Green screen of death’ wherein the Xbox One just hangs on the screen with its logo. Some users have escaped by simply switching off the consoles off and then turning it on. Unfortunately there is no official word from Microsoft on this. However there are a couple of things you can consider in order to avoid this:
Use a wired connection
Be patient and check if the Xbox One is active. The Kinect sensor is a good indication for this.
Even if you get passed the Green screen of death and the update stalls, do not shut down your Xbox One. This will prevent bricking of the console.
If you see no activity on Kinect or Xbox One, it means that it's a bad console and you should check out with support.