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Heating  Heating

Brand

Dunkirk Dunkirk List all brands

Type:

Helix VX-200 view Helix VX-200 List all types

Error code:

A01
List all errors


Error code: A01

Cause of error code A01

Three unsuccessful ignition attempts in a row. 

Solution for error code A01

1. Is this a new boiler on first startup? 
Yes: -> 2
No: -> 4


2. Is the boiler to run with propane gas? 
Yes: -> 3
No: -> 4


3. Is the propane gas oriffice properly installed? 
Yes: -> 4
No: Install propane oriffice


4. Is the Gas shutoff valve closed? 
Yes: Open gas shutoff valves.
No: -> 5


5. Check all wires including the igniter and flame sensor lead. Check for proper and tight connections to control board. Are all wires connected? 
Yes: -> 6
No: Connect all wires and check for secure fit.


6. Inspect vent system for blockages. Is the vent system clear? 
Yes: -> 7
No: Clear vent blockage.


7. Reset the boiler by pressing the "Reset" button. When the boiler tries to ignite, is there a strong consistent spark evident trough the sight glass? 
Yes: -> 8
No: -> 10


8. Does the boiler ignite and stay running? 
Yes: -> 9
No: 10


9. Enter the installer menu and place the boiler into test mode in high fire. Once the boiler starts, go to the boiler status screen and monitor the flame signal. Is the flame signal greater than 7.0uA when running on high fire? 
Yes: Check vent termination for proper consideration of wind effects.
No: -> 10 


10. Remove the flame sensor and igniter and inspect. Is there any indication of damage or debris baked on? 
Yes: Replace/clean flame senor or igniter.
No: -> 11


11. Disconnect the gas valve electrical herness and close the gas shutoff valve. With the ignition lead connected to the igniter, hold the tip near the chassis ground and attempt ignition. Is the spark observed between he igniter and ground? 
Yes: -> 12
No: Replace contol module. 


12. Remove the gas train including the flue transition. Remove the burner and inspect. Any sign of damage to burner surface? 
Yes: Replace burner
No: -> 13


13. Inspect the flue way along the sides of the baffle near the coil for blockage. Is there any apparent debris or obstruction of the flue way? 
Yes: Refer to the heat exchanger cleaningsection.
No: Refer to the gas valve. 


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