Cause of error code Er:11

Ignition has Failed 10 (Ten) Times

Solution for error code Er:11

Press the Power button to clear the Error Code.
If Error happens again:

- Monitor the gas pressure to the appliance while in operation. Ensure pressure is between 3.5 and 14” WC.

- Check gas valve wire. Ensure connection is secure.

- Check flame detection sensor. Ensure connections are secure. Normal operating settings are more than 2.5DC before ignition, less than 2.5DC after ignition.

- Check igniter transformer for proper connection.

- Clean the spark igniter with steel wool to remove oxides. Ensure proper separation (3-4 mm).

- Replace the spark igniter if damaged.

- Assure that the flame is stable when lit.

- If the problem persists, replace the main control.