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Type:

HP Color LaserJet Pro MFP M477fnw view HP Color LaserJet Pro  MFP M477fnw List all types

Error code:

13.21 DOOR OPEN JAM
List all errors


Error code: 13.21 DOOR OPEN JAM

Cause of error code 13.21 DOOR OPEN JAM

The top cover was open while printing

Solution for error code 13.21 DOOR OPEN JAM

1. Clear the jam and close the top door. 2. If the message persists, check the top door switch for proper operation.

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