Cause of error code HP TONER DETECTED alternates with PRESS GO TO CONTINUE

The printer has detected that the toner cartridge is not a genuine HP toner cartridge because it does not see or recognize the toner cartridge’s identification (model, manufacturing date, and serial number).

Solution for error code HP TONER DETECTED alternates with PRESS GO TO CONTINUE

1. Make sure the toner cartridge is a genuine HP toner cartridge. A non-HP toner cartridge will produce this error. Any printer repair required as a result of using non-HP toner is not covered under the printer warranty. 2. If the HP toner cartridge is new, the Elabel (cartridge memory) is missing or has been tampered with. 3. If the HP toner cartridge is used, the printer will not recognize the cartridge until 20 pages have been printed. After 20 pages have been printed, the error message disappears. 4. If the HP toner cartridge is used, and the error message remains after 20 pages have been printed, the cartridge has previously run out of toner. Replace the toner cartridge.